Legal
Privacy Policy
Last updated 27 October 2026
This policy explains what information Shem Oluwatobi Data Labs ("we", "us", operated by Shem Oluwatobi) collects through drshem.online and our dashboard, how we use it, and the choices you have. Contact us at contact@drshem.online.
Information we collect
- Account details: name, email address and profile photo when you sign up or sign in with email or Google.
- Learning activity: programs you join, lessons you complete, quiz and project submissions, and certificates.
- Forms and bookings: details you send through our contact, booking and inquiry forms.
- Payments: the reference, amount and status of a payment. Card and mobile money details are handled by our payment providers, not stored by us.
- Messages: emails you send us, and messages you send to our WhatsApp, Instagram or Facebook Page accounts, including your name or handle as shown by the platform, your phone number on WhatsApp, and the content of the conversation.
- Technical data: basic device and usage information needed to keep the site secure and working.
How we use it
- To run your account, give you access to programs, and issue certificates.
- To reply to your messages and booking requests.
- To send receipts, reminders and updates about things you signed up for.
- To process payments and keep records we are required to keep.
- To keep the platform secure and improve it.
We do not sell your personal information.
WhatsApp, Instagram and Messenger
When you message us on these platforms, Meta delivers your message to our business inbox so we can read and reply. Meta handles those messages under its own policies. We use them only to respond to you and to keep a record of the conversation.
Who we share it with
Only with providers that help us run the service, such as hosting and database (Vercel, Supabase), email delivery, payment processors, Google and Meta for sign-in and messaging. They may only use the data to provide their service to us. We may also disclose information when the law requires it.
How long we keep it
We keep information while your account is active or as needed to serve you, and for as long as the law requires for payment and tax records. You can ask us to delete it sooner.
Your choices
You can ask to access, correct or delete your information at any time. To delete your data, see our data deletion instructions. You can unsubscribe from marketing emails using the link in any email.
Security
We use encrypted connections, access controls and trusted providers to protect your information. No system is completely secure, but we work to reduce risk.
Children
Our services are not directed at children under 13, and we do not knowingly collect their information.
Changes
We may update this policy. The date at the top shows when it last changed.